Accessibility Statement

Silvercreek Animal Hospital is committed to ensuring that our website and our in-clinic services are accessible and inclusive for all clients, including people with disabilities. We strive to provide a welcoming, respectful environment where every pet owner can access the care and information they need without barriers.

Our Commitment

We are dedicated to providing accessible customer service in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
We aim to make our website usable by everyone by following best practices outlined in the Web Content Accessibility Guidelines (WCAG) 2.1.

Website Accessibility

We work to ensure that our website:

  • Is compatible with screen readers and assistive technologies

  • Uses readable fonts, clear headings, and high-contrast text

  • Includes descriptive alt-text for images whenever possible

  • Avoids flashing content or elements that may create barriers

  • Functions on all major devices and screen sizes

If you experience difficulty accessing any part of our website, please contact us so we can assist you promptly.

In-Clinic Accessibility

Silvercreek Animal Hospital strives to make our physical space accessible to everyone. Our clinic provides:

  • Ground-level entrance

  • Ample parking directly outside the clinic

  • Wheelchair-accessible doorways and exam rooms

  • Staff assistance for clients who may require additional support

Service animals are always welcome.